Solutions Engineer – Cyber Security Job Opportunity

Solutions Engineer - Cyber Security Job Opportunity

Solutions Engineer – Cyber Security Job Opportunity

Englewood, NJ

Cyber Security Solutions Engineer will assist the Sales and Channel team in reaching revenue goals by providing high-quality technical assistance and presentations highlighting the company’s portfolio’s strengths.

Key Responsibilities:

Strong understanding of the sales cycle; able to communicate to customers and channel partners at both the business-level (CIO’s, CFO’s, etc.) as well as, the technical level (Network Administrators, IT Managers, etc).

  • Translate the company’s technical benefits into business terms (ROI, TCO, etc.)
  • Design and conduct technical product demonstrations to potential customers
  • ROI analysis comparing existing solutions, competitive offerings, etc.
  • Architect, implement, and support Proof of Concept installations
  • Provide product training to customers and partners
  • Ideal candidate would need to have transportation

Responsibilities

The company’s enterprise products require a strong understanding of server administration, network topology, and technical analysis. The Cyber Security Solutions Engineer must have demonstrated experience working with customers on a pre-sale level to understand requirements and pain points in order to clearly articulate a proposed solution to address the stated needs.

  • Experience with solution selling is a plus as this position requires looking at business and technical challenges at a holistic level and then formulating robust solutions to close the sale.
  • Responsible for the technical aspects of the selling cycle for companies’ solutions
  • Gathering relevant data and understanding customer requirements to effectively recommend company-based solutions
  • Coordinate development of pre-sales activities, such as product demonstrations (online and in-person) and webinars
  • Design and implement prototypes and proof-of-concepts for enterprise-level opportunities
  • Perform pre-sales problem analysis/resolution for the company based software. The software relies heavily on Microsoft Windows Server, Terminal Servers, and IIS.
  • Perform level two technical support for company products. Must be familiar with tools such as telnet, netstat, Wireshark, etc., to troubleshoot network related issues.
  • Contribute to technical documentation to be used by tech support personnel
  • Special projects, tasks, and duties as assigned by management

Requirements

  • Experience in end-customer and channel-partner facing roles – this position requires significant interaction with different levels of business and technical people
  • Strong business sense (ability to tell the customer what they need based on provided requirements, not just answer their questions)
  • Must be very detail oriented in correspondence, problem analysis, and issue escalation
  • Strong understanding of network design and sizing concepts
  • Effective presentation, written, and oral communication skills
  • Experience responding to RFP’s and writing Statements of Work
  • At least two (2) years of administration or support experience applying technical (cyber) security measures in IT organizations.
  • Experience as a Sales Engineer for a software company
  • Windows and Linux Experience
  • Ability to travel 50%

Preferred

  • At least four years of hands-on experience working in applying technical (cyber) security measures in IT organizations. Preferably in a pre-sales, field engineering, or consulting role.
  • Knowledge of Citrix or Windows Terminal Server installation, configuration, and administration
  • Bachelor’s degree in Computer Science or Information Systems
  • Experience with Juniper or Cisco SSL VPN Administration
  • Experience in security and firewalls
  • Knowledge or experience with Linux and Mac operating system